Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ikitchencart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ruby Wang –
I don’t make dumplings often, so this lightweight maker works for me. If you make a lot of filled pastries, a heavier one might be better.
Milo Shah –
My new go-to when making dumplings. It’s a 2-in-1 tool that flattens the dough and then helps seal the edges perfectly.
Iris Murphy –
This maker presses the dough just right, then seals them perfectly for cooking or freezing. Lightweight with a hook for hanging.
Felix Sanchez –
Got this for my teen who loves baking, mostly for mini fried pies. She loves it. It’s lightweight but cuts well and is dishwasher safe. Hope it lasts at least a year. A fun gadget.
Luna Chen –
Helps make dumplings and empanadas easily. Flattens dough well and seals nicely. Won’t use it often, but it’s great for when I do.
Oscar Gonzalez –
Used it to make apple empanadas, which turned out great. Takes some practice, but once you get it, it’s easy and effective.
Eliza Kim –
Figuring out how to use this dumpling maker was actually pretty fun! Once I got the hang of it, I totally fell for it. Our family is big on dumplings, pot stickers, empanadas, and all sorts of pocket foods. This neat little gadget has made whipping up all these favorites so much easier and way more enjoyable. Plus, everything turns out so neat and tidy, way better than when I used to do it by hand and crimp the edges with a fork. It’s a fantastic addition to my kitchen tools and I’m planning to use it as much as I can for as long as it holds up!
Liam Rodriguez –
If making dumplings quicker is your goal, this little tool might just be what you need.
This gadget really helps speed up the usual time-consuming parts of making dumplings – pressing the dough to get the right skin and then crimping the edges. Just a heads up though, it’s made of plastic, so it’s not the most heavy-duty thing and might not last forever. It’s pretty lightweight, so you’ve gotta be a bit gentle when using it, especially when pressing down. The only downside for me is that the dumpling mold is kinda small, which means you can’t stuff them with as much filling as you might want to.
Zoe Nguyen –
I’ve been into making my own pasta at home, mostly sticking to classics like spaghetti and fettuccini. But then I thought, why not go a step further? There’s no rule saying you can’t use pasta to whip up your own empanadas, dumplings, mini fruit pies, and all sorts of other filled treats. It’s pretty much pasta with a yummy filling inside, right?
Take ravioli, for example. You just decide on what you want inside – could be meat, cheese, literally whatever floats your boat. You roll out a small piece of dough, lay it on the press part of the maker, spoon in your filling, and then press the two sides together on the other end of the dumpling maker. After that, it’s just cooking them and serving with whatever sauce you love. This method works a treat for loads of other filled goodies too. The beauty of it is that you can switch up the fillings and toppings however you like. It’s a game-changer for sure!
Aiden Patel –
We’ve had a great experience with this dumpling maker. My wife loves making dumplings and empanadas, and this gadget has been a real game-changer. It does a fantastic job at flattening the dough and then wrapping it up into the perfect dumpling shape.
A little tip from our side – if you want those dumplings to be perfectly tight and well-shaped, make sure to place the gadget on a stable, non-slip surface. That really makes a difference.
Cleaning it’s a breeze too, just rinse it off in the sink and it’s all set for the next round of cooking. I’m really hoping this thing sticks around for a long time because it’s been super handy in our kitchen.